This Privacy Policy aims to inform users about how personal data is collected, used, stored and protected, in accordance with Regulation (EU) 2016/679 on data protection (GDPR) and applicable national legislation.
1. Processing of personal data
The operator of this website is committed to processing personal data lawfully, fairly and transparently, only for the specified purposes and in compliance with the principles set out by the GDPR.
2. Purposes of processing
Users' personal data is collected and processed for the following purposes:
- Creating and managing customer accounts
- Order processing: validation, invoicing, dispatch, delivery and returns
- Providing updates on order status and any issues that may arise
- Sending commercial communications (newsletters, alerts) only with the user's explicit consent
- Conducting market analysis and monitoring purchasing behaviour
- Improving the website experience and services offered
3. User consent
By completing the account creation and/or order form, the user explicitly and unequivocally agrees to the processing of their personal data for the purposes mentioned above. The user has the right to withdraw their consent at any time, without affecting the lawfulness of the processing carried out prior to withdrawal.
4. Rights of the data subject
Under applicable legislation, users have the following rights:
- The right to information – regarding the processing of data
- The right of access – to personal data held
- The right to rectification – of incorrect or incomplete data
- The right to erasure ("the right to be forgotten")
- The right to restriction of processing
- The right to data portability – transferring data to another controller
- The right to object – to the processing of data
- The right not to be subject to automated decision-making (profiling)
- The right to lodge a complaint with a supervisory authority (ANSPDCP)
These rights may be exercised by submitting a written, dated and signed request by email or post to the contact address displayed in the "Contact" section.
5. Data retention period
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, in accordance with legal requirements. After this period, data will be deleted or anonymised, unless there is a legal obligation to archive it.
6. Transfer of data to third parties
Personal data may be transferred to the following categories of recipients, exclusively on the basis of a confidentiality commitment and only for the specified purposes:
- Courier services
- Payment services and online payment processors
- IT service providers (hosting, maintenance)
- Marketing or market research service providers
- Insurers, where applicable
Data may also be disclosed to public authorities (e.g. police, prosecutors, courts) in accordance with the law and on the basis of official requests.
7. Data security
Personal data is protected by appropriate technical and organisational measures to prevent unauthorised access, loss or alteration. These measures include:
- Use of secure and encrypted systems
- Restricting access to authorised personnel
- Regular backups
- Monitoring and auditing of IT systems
8. Marketing and commercial communications
Commercial communications will only be sent on the basis of the user's explicit consent. Users may unsubscribe at any time by clicking the link in the emails received or by submitting a request to the contact address.
9. Cookies and tracking technologies
The website uses cookies to improve the browsing experience, traffic analysis and marketing. Full information on the use of cookies is available in the "Cookie Policy" section.
10. Policy updates
This Privacy Policy may be updated periodically without prior notice. Any changes will be displayed on this page and will take effect from the date of publication. Regular consultation of this section is recommended.